This section contains fundamental information regarding the protection of personal data transferred to Platinvest Consultüng Oü. Platinvest Consultüng Oü, in accordance with the General Data Protection Regulation (GDPR), provides the following explanations to inform our clients and third parties who use our website.

1. What is the legal basis for Platinvest Consultüng Oü collecting personal data?

Your personal data is processed in accordance with Article 6(1) of the GDPR.

2. What methods does Platinvest Consultüng Oü use to collect personal data?

Your personal data is processed through data provided by clients operating in call centers and electronic environments (appointment request form, contact form, etc.), in accordance with the clients' consent and legislative provisions.

We would like to remind you that the website https://almanyavizerehberi.com owned by Platinvest Consultüng Oü uses cookies. A cookie is a file consisting of letters and numbers that is stored on the browser or hard drive of the device in use, allowing the device to be identified. You can find detailed explanations about the cookies used on the website on our homepage.

It is essential that personal data shared with Platinvest Consultüng Oü is shared directly by the service recipient, with explicit consent.

3. For what purposes does Platinvest Consultüng Oü use personal data?

Platinvest Consultüng Oü may record, store, update, disclose to third parties, transfer, classify, and process your personal data to the extent permitted by the legislation.

Your personal data is used for the following purposes:
• To confirm the identity of the person performing or commissioning the transaction,
• To record address and other necessary information for communication,
• To contact our clients regarding the terms or current status of their service contracts,
• To inform our clients about changes in their contracts,
• To organize all records and documents that will be the basis of processing in electronic (internet/mobile, etc.) or paper environments,
• To fulfill the obligations undertaken in accordance with the service contract,
• To provide insurance usage information to organizations that insure their employees,

With the explicit consent of our clients, to offer special campaigns and other benefits, to send any commercial electronic and written communication, to perform customer segmentation based on obtained data, to conduct surveys and tele-sales applications, to perform data mining and other statistical analyses, to improve customer data quality, to design and manage loyalty actions for customer management, to create and manage cross-selling and customer recovery actions, and to offer benefits and sales proposals related to our products and services using customer information (demographic, personal, shopping, visit, offer, survey responses, social media information, browsing on sites, actions in mobile applications, location information, and all other information collected through all channels), to contact clients through any means including phone, SMS, MMS, email, letter, fax, cookies on web pages, location information in mobile applications, instant notifications, and automatic calling systems.

To evaluate customer complaints and suggestions regarding our products and services,

To fulfill our obligations arising from GDPR and to exercise our rights arising from legislation.

4. How does Platinvest Consultüng Oü protect your personal data?

Personal data shared with Platinvest Consultüng Oü is under the supervision and control of Platinvest Consultüng Oü. Platinvest Consultüng Oü, in accordance with applicable legislation, undertakes the responsibility as a data controller to establish and implement the necessary organization and technical measures to protect the confidentiality and integrity of the information. We inform you that we continuously update our data processing policies in accordance with international and national technical standards related to data confidentiality.

5. Does Platinvest Consultüng Oü share your personal data?

The sharing of personal data belonging to our clients with third parties is carried out within the clients' consent and, as a rule, personal data is not transferred to third parties without the clients' approval.

However, personal data is shared with courts and other public institutions to fulfill our legal obligations and within the scope of these limitations. Additionally, personal data is transferred to contracted third parties to provide the services we commit to and to perform quality control of the provided services.

During the transfer of data to third parties, necessary technical and legal measures are taken to prevent rights violations. However, Platinvest Consultüng Oü is not responsible for violations occurring in the risk area under the responsibility of the third party receiving the personal data due to the data protection policies of the third party.

6. Does Platinvest Consultüng Oü share your personal data with third parties abroad?

Your personal data may be shared with Platinvest Consultüng Oü (referring to Platinvest Consultüng Oü and/or its subsidiaries, affiliates, joint ventures, and all its branches and offices), with program partner institutions and organizations with which we cooperate to carry out our visa and passport services, with domestic and international reinsurance companies, with persons and institutions from whom we receive cloud storage services, with domestic and international organizations with which we have agreements to send commercial electronic messages to our clients, and with various marketing activities within the scope of providing better service and ensuring customer satisfaction, with insurance companies and other third parties at home and abroad.

7. What are your rights under the General Data Protection Regulation (GDPR)?

Under GDPR, you have the right to:
• a-Learn whether your personal data is being processed,
• b-Request information if your personal data has been processed,
• c-Learn the purpose of processing your personal data and whether they are used in accordance with the purpose,
• d-Know the third parties to whom your personal data is transferred domestically or abroad,
• e-Request the correction of incomplete or inaccurate data,
• f-Request the deletion or destruction of your personal data under the conditions set forth in Article 17 of GDPR,
• g-Request the notification of the transactions made pursuant to subparagraphs (e) and (f) to third parties to whom your personal data has been transferred,
• h-Object to the processing of your personal data exclusively by automated systems resulting in an adverse outcome for you,
• i-Request compensation if you suffer damage due to unlawful processing of your personal data.

8. How can I stay informed about changes in personal data legislation?

The rights you have under GDPR are obligations for Platinvest Consultüng Oü. We process your personal data with this awareness and to the extent required by legislation. We will update the information on this page in line with any legal changes, and you can always easily follow these updates on this page.

9. How can I ensure my data is kept accurate and up-to-date?

According to Article 5 of GDPR, Platinvest Consultüng Oü has an obligation to keep your personal data accurate and up-to-date. In this context, in order for Platinvest Consultüng Oü to fulfill its obligations arising from the applicable legislation, our clients must share their accurate and up-to-date data with Platinvest Consultüng Oü. If your data is changed in any way, please contact us through the communication channels listed below to update your data.

10. Do you have any questions about your personal data for Platinvest Consultüng Oü?

For applications regarding your rights under GDPR, you can send an email with the subject "GDPR Application" to the contact section on our website (info@almanyavizerehberi.com).